How We Engage

  • Interim and Fractional Leadership

  • Advisory and Coaching Services

  • Implementation and Transformation Projects

  • Assessments

Areas of Expertise

  • Sales and Account Management

  • Professional Services

  • Customer Success

  • Customer Education

  • Partner Enablement

  • Support

  • Operations

  • Technology Implementations

Sample Projects

  • Customer Success Organization Metrics and Structure

  • Customer Engagement Plan and Strategy

  • Rapid Deployment Methodology

  • Partner Enablement

  • Renewal Management

  • Define an Operate Escalation / Churn Risk Mitigation Process

  • Training

From Startups to Large Enterprises

We leverage a data driven approach working with your team to deliver rapid improvements to key operational metrics.